How many reminder messages do you send to collect payment?.How long does it typically take for someone to pay an outstanding invoice?.Are there any unnecessary steps or “friction” that occur in this process?.What’s your current step-by-step process from invoice creation to payment received?.Where do you store your invoice and payment information?.How do you currently create or generate invoices?.What type of payments and accounting software do you currently use to invoice?.Then, create a diagram of what that process looks like by asking yourself these questions: Start by studying your current invoice collection and payment reminder process. This is because many businesses and organizations don’t have the right combination of invoice processes and payment reminder tools. And 49% said they have a hard time following up on late payments.Another 46% said they have difficulty getting paid on time.27% of respondents said they have a hard time creating and sending invoices.However, in a recent survey of 400 businesses: There's no reason why you shouldn’t get paid on time. You hustle and you’re serious about the work you do. Why Sending Invoices and Payment Reminders is Hard (But Doesn’t Have to Be) Payment reminders are often automated as part of an invoice and payment reminder sequence. A payment reminder message often includes the payment amount owed, acceptable payment methods, an invoice number, and an attached PDF copy or link to the invoice. Payment reminders let people know they’re past due on an invoice or other payment. A payment reminder is a message or notification like an SMS text message, email, or physical letter.
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